The Importance Of Incivility In Nursing - 1066 Words

Nurse-to-nurse lateral violence or incivility profoundly raises occupational stress with physical, psychological, and organizational consequence(Embree, White, Bruner, 2013). I will discuss issues of incivility, importance to nursing, a scenario, creating a healthful environment, my specialty track, and my conclusion. Issue of Incivility Clay defined Incivility as low-intensity deviant behavior with ambiguous intent to harm the target in violation of workplace norms for mutual respect (2013). I translate this as being rude, belittling, gossiping, excluding team members from activities which include other team members, refusing to assist a co-worker with work-related issues, yelling, throwing things, and expressing insulting comments.†¦show more content†¦Storytelling I practice on a medical-surgical floor. A nurse, I will call Nancy. Nancy and a nurse assistant, I will call Sally, Sally and Nancy have had their run-ins several times throughout the year. Nancy had been employed with the facility for approximately two decades. Sally has been working approximently for one year. On this particular day, Nancy asked Sally would you take rooms 665’s vitals. Sally replied yes after I take 667 to dialysis. Nancy in a stern tone of voice stated, â€Å"Do it before you take 667.† Sally stated, â€Å"You see me wheeling her down.† â€Å"I am not going to take her back to her room then come back and take 665 vitals.† Nancy stated, â€Å"Are you telling me you are not going to do as I asked?† Well, long short this became a fighting match. This situation made me feel uneasy, and a bit embarrassed due to the fact we are professionals, and family members listened to them bicker if they were second-grade school girls. I respond b y quietly walking the less aggressive one, which was Sally, away from the situation. No one solution exists for the complex problem of negative human interaction within the organizational culture (Lachman, 2015). This negatively affected the work environment. Disruptive behaviors interfere significantly with nurses’ intra-professional cooperation and multidisciplinary partnership (Lachman, 2015). Employees would look at the schedule and see who was working and if NancyShow MoreRelatedThe Effect Of Incivility On Nursing Turnover And Patient Care1640 Words   |  7 PagesThe Effect of Incivility on Nursing Turnover and Patient Care Incivility is an umbrella term used to describe any type of negative behavior directed towards another individual that may impact the way that they behave and/or feel. While incidences of incivility may be visible in most professional careers, it’s significance in nursing has prompted a provisional statement from the American Nurses Association. â€Å"The nurse creates an ethical environment and culture of civility and kindness. 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With a positive, empowering leadership team the likelihood for workplace incivility (Laschinger 2014) the deviant behaviour which intends to violate workplace norms in order to receive mutual respect, declines. Although workplace incivility may appear comparatively harmless, the possibility for escalation to workplace violence and other negative consequents threatens healthy workplaces (Laschinger 2014).